How to cancel your subscription and switch to Free
If you decide to stop paying for a paid plan, you can switch to Free. All your data — projects, estimates, items and files — is kept.
- 1
Open the billing section
In your profile settings, open the billing section.
- 2
Cancel the subscription
Under your current plan, click «Cancel subscription», or choose «Switch to Free» on the Free plan card.
- 3
Confirm
In the confirmation window, click «Cancel subscription».
Good to know
- Your current paid plan stays active until the end of the paid period. The end date is shown in the billing section.
- When the paid period ends, your account moves to the Free plan automatically. All your projects, estimates, items and files are kept.
- The Free plan has limits: one active project, up to 20 items and up to 2 members. If you have more items, you can't add new ones, but you can still view and edit the existing ones.
- Money for the current paid period is not refunded.
- If you paid with a foreign card (Lemon Squeezy), cancelling the subscription turns off automatic renewal.
- If you paid with a Russian card (Robokassa), it was a one-off payment with no automatic renewal. The account moves to Free unless you renew. You will get a reminder email 3 days before the end.
- You can renew in advance, and the new month is added to the remaining days.
- If you change your mind before the paid period ends, click «Resume subscription» in the billing section.
- You can return to Pro at any time by clicking «Upgrade» on the Pro card in the billing section. All your data will be available.
- If there is no cancel button in the billing section (for example, on a promo-code plan or a plan paid by invoice), contact support. A promo-code plan ends automatically.
Related guides
Try it on your own project
Free plan, no card required: shared catalog, clipper, estimates, timeline and finance are all included.