How to show a client a cheaper option

Sometimes the client wants to save money, the product is out of stock, or delivery takes too long. Instead of searching for a replacement by hand and creating a new estimate, add an alternative to the current item: it appears as a branch under the main product, and the client picks the option that suits them.

  1. 1

    Open the item

    Open «Item details» for the product that needs an alternative.

  2. 2

    Add an alternative

    Click «Add analog». Choose how: «Add by URL», «Choose from wishlist» or «Select from catalog».

  3. 3

    The alternative appears in the estimate

    The product appears as a branch under the main one. The client sees both options and can compare price, lead time and specifications.

Good to know

  • «Find alternatives» suggests similar products from the shared catalog by category, description, photo and style, so you don't have to search by hand.
  • Alternatives are not only for saving money: you can offer an option with faster delivery or one already in stock.
  • The client sees all options in one estimate, so there is no need for multiple versions of the document.

More in the help section →

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