What to do if a supplier moves the delivery date
Suppliers miss deadlines — that's reality. ArchiBoard records every reschedule with its reason, reminds you to ask for a new date and collects statistics on supplier reliability. So you always know whom you can trust and with whom you need to plan extra time.
- 1
Open the dates section
Go to «Vendor & payment» → «Dates: delivery and installation».
- 2
Change the planned date
Change the planned delivery date to the new one the supplier gave you.
- 3
Give the reason
Choose the reason from the list: supplier moved it, production, delivery or customs, at our request, other. Add a comment with details if you like.
- 4
Check the reschedule history
In «Item details», open «Delivery date history» to see all reschedules for this item. In «Suppliers», look at the «Reschedules» column: how many times the supplier moved dates and by how many days on average. Hover over the number to see the reasons.
Good to know
- If an item is ordered or paid but has no delivery date, ArchiBoard creates a task to ask the supplier for a delivery date.
- When the planned date has passed and the product hasn't arrived, an urgent task to ask the supplier for a new date appears.
- As soon as you enter a new date or mark the delivery as done, the task closes automatically.
- Reschedule statistics per supplier help you choose reliable partners for future projects.
Related guides
Try it on your own project
Free plan, no card required: shared catalog, clipper, estimates, timeline and finance are all included.